Loyalty Points

Reward registered customers with points on every paid order, redeemable for products you choose

Made by Orbit Commerce, built, supported and billed by Orbit

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No card needed for the trial. If you do not subscribe when it ends, you are not charged and it goes back to the free plan.

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Price
Free plan
paid from £9.99 a month, before VAT
Free trial
14 days
on paid plans
After install
Loyalty Points
in your dashboard menu
Help
Help centre (opens in a new tab)
help.orbitcommerce.net
Listed
Jul 2026
version 1.0.0

About

Turn one-time buyers into repeat customers with a points-based loyalty programme. Customers with an account earn points on every paid order, per pound of the order subtotal or a flat amount per order, your choice, and watch their balance grow in their account. You choose which products can be redeemed with points and what they cost; customers redeem from their account and a zero-value order lands in your dashboard. Points earned on orders that are cancelled or fully refunded are clawed back automatically, and you can adjust any customer’s balance by hand from the loyalty hub. Match the account loyalty page to your brand with a custom points name and accent colour.

What you get

  • Earn points per unit of currency or a flat rate per order
  • Points awarded automatically when an order is paid
  • Automatic clawback on cancellations and full refunds
  • Mark products as redeemable with a custom points price
  • Redemption creates a zero-value order in your dashboard
  • Customer balances and lifetime totals
  • Points history in each customer account
  • Manual balance adjustments from the loyalty hub
  • Custom points name and brand colour in the customer account

Plans

  • Free

    Reward customers with points on up to 200 orders a month, with points-redeemable products and the full customer ledger.

    Free

    • Points earned on up to 200 orders a month
    • Unlimited points-redeemable products
    • Earn per currency unit or per order
    • Points taken back on cancellations and full refunds
    • Customer balances and transaction ledger
    • Manual balance adjustments
    • Custom points name and brand colour
  • Recommended

    Standard

    Points on up to 1,000 orders a month, with points-redeemable products and the full customer ledger.

    £9.99a month

    14-day trial
    • Points earned on up to 1,000 orders a month
    • Unlimited points-redeemable products
    • Earn per currency unit or per order
    • Points taken back on cancellations and full refunds
    • Customer balances and transaction ledger
    • Manual balance adjustments
    • Custom points name and brand colour
  • Growth

    Points on every order, with no monthly limit, plus points-redeemable products and the full customer ledger.

    £29.99a month

    14-day trial
    • Points earned on every order, no monthly limit
    • Unlimited points-redeemable products
    • Earn per currency unit or per order
    • Points taken back on cancellations and full refunds
    • Customer balances and transaction ledger
    • Manual balance adjustments
    • Custom points name and brand colour
Start free trial

Opens your Orbit dashboard to confirm.

No card needed for the trial. If you do not subscribe when it ends, you are not charged and it goes back to the free plan.

Includes a free plan. Paid plans unlock more and are managed inside the plugin after you install it. Prices exclude VAT.

Questions

Open your shop. Add Loyalty Points.

Every plan starts with a two-week trial, and plugins install on any plan, so Loyalty Points can be there from day one.

Start for free14 days free, no cardSee the pricing

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