What does Mailchimp cost?

The price at the top of this page, and its plans where it has them, show what Mailchimp costs, and the install screen shows the price again before you confirm. If Mailchimp is paid, it is charged to a card saved in your Orbit dashboard and appears in Plan & Billing. Prices exclude VAT.

Can I try Mailchimp before I pay?

If Mailchimp is free, or has a free plan, you can install it without paying. Where it offers a free trial, the trial length is shown with its price on this page: installing it for the first time starts the trial with no card needed, and you are only charged if you subscribe, never before the trial ends. Otherwise its price applies from the day you subscribe.

What happens if I uninstall Mailchimp?

It comes off your store and loses its access straight away. If you pay a subscription for Mailchimp, it is cancelled at the end of the period you have paid for and does not renew. Its settings and the data it kept in Orbit are kept for 30 days, and come back if you reinstall it within that time.

Mailchimp

Two-way Mailchimp sync for contacts, consent, products, orders, carts and discount codes

Made by Orbit Commerce, built and supported by Orbit

Install free

Opens your Orbit dashboard to confirm.

Free to install. Remove it any time.

No Orbit store yet? Start for free

Price: Free; to install
Access: 21 permissions; 13 to see, 8 to change
After install: Mailchimp; in your dashboard menu
Help: Help centre (opens in a new tab); help.orbitcommerce.net
Listed: Oct 2026; version 1.0.0

About

Keep your Mailchimp audience in step with your store. Customers who agree to email marketing join your audience with their name, address and tags, and the ones who have not agreed are still sent as store customers so their orders count. Products, orders and live carts sync too, so Mailchimp can fill product blocks, send order notifications, chase abandoned carts and report what your campaigns earned. Your discount codes appear in Mailchimp's campaign builder. An unsubscribe in Mailchimp is written straight back to the customer in your store, and every campaign click is matched to the order it led to. Pick what syncs, watch every record in the activity log, and retry anything that failed in one click.

What you get

Contacts and marketing consent sync both ways
Products and orders power product blocks and campaign revenue reports
Live carts feed Mailchimp abandoned cart emails
Your discount codes appear in Mailchimp campaigns
Campaign clicks matched to the orders they earned
Every record listed with what happened and one click to retry failures

What it can see and change

When you install Mailchimp, it asks to:

Read only

See the list of customers who have shopped with you
See one customer in full, including their contact details and past orders
See the products in your catalogue, with prices and stock
See everything stored about one product and its variants
See your orders, with their totals and status
See one order in full, including the buyer and delivery address
See the baskets shoppers left without buying, what was in them, and how your reminder emails are doing
See your discount codes, what each takes off and how often it has been used
See one discount code in full, including whether it can be used right now
See the settings it saves for your store, and your store's name, primary domain and live custom domains, storefront URL, currencies and timezone, and the site verification codes on your storefront
See which other systems your store is set up to send events to
See whether those systems are receiving what you send them, and what went wrong when they did not
See its plans and your current subscription to it

Can make changes

Add customer records, including whether you may email them
Change a customer record, including their email address, tax status and whether you may email them
Email a shopper a reminder about the basket they left, which includes a discount code if you have that turned on
Add or change analytics pixels and scripts that run on every page of your storefront
Start sending your store events, including orders with customer names and addresses, to another system on the internet
Stop sending events to another system; this cannot be undone and the connection has to be set up again from scratch
Start a plan change that you confirm in the payment window
Send email through your store's verified sender

Uninstalling removes its access.