What does Omnisend cost?

The price at the top of this page, and its plans where it has them, show what Omnisend costs, and the install screen shows the price again before you confirm. If Omnisend is paid, it is charged to a card saved in your Orbit dashboard and appears in Plan & Billing. Prices exclude VAT.

Can I try Omnisend before I pay?

If Omnisend is free, or has a free plan, you can install it without paying. Where it offers a free trial, the trial length is shown with its price on this page: installing it for the first time starts the trial with no card needed, and you are only charged if you subscribe, never before the trial ends. Otherwise its price applies from the day you subscribe.

What happens if I uninstall Omnisend?

It comes off your store and loses its access straight away. If you pay a subscription for Omnisend, it is cancelled at the end of the period you have paid for and does not renew. Its settings and the data it kept in Orbit are kept for 30 days, and come back if you reinstall it within that time.

Omnisend

Two-way Omnisend sync for contacts, consent, products, orders and carts

Made by Orbit Commerce, built and supported by Orbit

Install free

Opens your Orbit dashboard to confirm.

Free to install. Remove it any time.

No Orbit store yet? Start for free

Price: Free; to install
Access: 17 permissions; 10 to see, 7 to change
After install: Omnisend; in your dashboard menu
Help: Help centre (opens in a new tab); help.orbitcommerce.net
Listed: Oct 2026; version 1.0.0

About

Keep Omnisend in step with your store. Customers who agree to email marketing become subscribed contacts with their name, address and tags, and customers who buy without agreeing are added as non-subscribed contacts so their orders still count. Products sync for Omnisend's product picker and recommendations. Every order sends the events Omnisend's automations run on: placed, paid, shipped with its tracking link, cancelled and refunded. Live carts feed abandoned cart emails with a link that brings the shopper back to their cart. Your order history comes across for reports without emailing past customers. An unsubscribe in Omnisend is written back to the customer in your store, and a customer who opts out in your store is unsubscribed in Omnisend. Pick what syncs, watch every record in the activity log, and retry anything that failed in one click.

What you get

Contacts and marketing consent sync both ways
Products power the product picker and recommendations
Order and shipping events trigger Omnisend automations
Live carts feed abandoned cart emails with a link back to the cart
Order history imported for reports without emailing anyone
Every record listed with what happened and one click to retry failures

What it can see and change

When you install Omnisend, it asks to:

Read only

See the list of customers who have shopped with you
See one customer in full, including their contact details and past orders
See the products in your catalogue, with prices and stock
See everything stored about one product and its variants
See your orders, with their totals and status
See one order in full, including the buyer and delivery address
See the baskets shoppers left without buying, what was in them, and how your reminder emails are doing
See the settings it saves for your store, and your store's name, primary domain and live custom domains, storefront URL, currencies and timezone, and the site verification codes on your storefront
See which other systems your store is set up to send events to
See whether those systems are receiving what you send them, and what went wrong when they did not

Can make changes

Add customer records, including whether you may email them
Change a customer record, including their email address, tax status and whether you may email them
Email a shopper a reminder about the basket they left, which includes a discount code if you have that turned on
Add or change analytics pixels and scripts that run on every page of your storefront
Start sending your store events, including orders with customer names and addresses, to another system on the internet
Stop sending events to another system; this cannot be undone and the connection has to be set up again from scratch
Send email through your store's verified sender

Uninstalling removes its access.